General questions
We request you to make your reservation 24 hours before the journey as our transfer service is an on-demand service. We shall confirm you at the earliest of time (usually within three hours) and we encourage you to bring a print copy of your reservation.
We offer premium services drop and pick-up services from the following locations-
- Charles de Gaulle Airport Transfers to/from Paris
- Beauvais Airport transfers to/from Paris
- Orly Airport transfers to/from Paris
- Eurodisney Land transfers to/from Paris
- Paris Transfers to/from all train Station in Paris city
You can make the payments directly to the drivers as cash or through online payment link with credit cards.
Yes! You can pay us through our online payment service, which accepts credit card, visa card, master card, American Express, and diner’s card.
After arriving at the airport, you can meet the driver and he /she will be carrying your name including the sign ‘your name’ on a sign board.
We keep track of the latest flight changes information. So, if your flight is delayed or rescheduled, then we shall arrange a shuttle service for you. We will not charge you any extra money because it’s part of our company’s policy. Plus, we encourage you to contact us whenever you face flight rescheduling problem.
If your flight is cancelled, then we would arrange a shuttle service for you. However, we would charge you money for this service because the driver will be at the airport to pick you and in the event of cancellation of your flight; he/she would have to return without taking you. So, it is a cost for us and we hope that you would be kind enough to understand this situation.
Yes! You can change or cancel the reservation 24 hours before the journey.
Yes! You will receive a confirmation email very shortly after you have made the reservation at our company.
In this case, we would like to recommend you to check the Email inbox or Spam. If the email is not there, then we would like to receive a call from you or you can contact us through the ‘Contact US’ page. When you contact to us, please give your details and we will get back to you within 12 hours. Plus, we are available 24 hours and seven days a week.
It is completely up to your discretion whether you want to tip the driver or not.
No! It is completely free and we will ensure baby seats as well as boosters to secure your children and infants.
Yes our service is 24 hours we do pickups but we will charges extra night charges from 9 pm to 5 am.
Yes, but we will charge additional 10 euros for the pickups from 9 pm to 5 am.